IT Managed Service Plans

Our professional engineers and technicians maintain our clients’ systems to ensure uptime. They respond quickly when problems arise.

What to expect when working with BPI as your IT Managed Service Provider (MSP)

  • Field engineers on-call or on-site at your organization’s locations
  • Simplified monthly invoicing and the freedom to increase or reduce services as desired
  • Ongoing remote monitoring of your networks and systems 24/7/365
  • Adherence to service level agreements
  • Quantitative data analytics shared monthly for business intelligence
  • Project managers supporting your capital improvement and infrastructure planning
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IT & IS Management

  • Asset Management
  • Budgeting & Forecasting
  • Capital Improvement Planning
  • Chief Information Officer
    • Virtual
    • Onsite
  • Regulatory Compliance
    • Dental
    • Legal 
    • Financial
    • Record Retention
    • Medical
    • Sarbanes-Oxley
  • Policy & Governance
  • Project Management
  • Risk Analysis
  • Reporting customized to your needs and goals
  • Strategic Planning
  • Vendor Management

Managed Services

Desktop

  • Onsite Support Services
  • Printer Repair & Support
  • Remote Monitoring & Support Services
  • Windows Support & Administration
  • Office 365 Support & Administration

Hardware 

  • Procurement
  • Installation
  • Configuration
  • Deployment
  • Endpoint Management 
  • Maintenance
  • Repair
  • Replacement
  • Support

Network

  • Design
  • Integration
  • Implementation
  • Maintenance
  • Monitoring
  • Patch Management
  • Server Repair & Support
  • Network Operations Center 
  • Upgrade & Patch Management

Software 

  • Procurement
  • Installation
  • Configuration
  • Custom Programming
  • Deployment
  • Maintenance
  • Repair
  • Patching
  • Support
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Cyber Security

  • Anti-malware, anti-virus, and intrusion detection best-in-class products
  • Audit
  • Cost-effective, centrally managed solutions
  • Data loss prevention
  • Email filtering & monitoring
  • Encryption
  • Firewall configuration & maintenance
  • Security Operations Center investigates any alerts on your network, escalates real incidents to your attention, and helps you eliminate the threat
  • Security awareness staff training
  • Security policy development
  • Program design
  • Vulnerability scan

Disaster Recovery

  • Backup 
  • Data Protection
  • Offsite Replication
  • Tailored, affordable recovery solutions

Infrastructure

  • Architecture
  • Archival & Storage Solutions
  • Cabling
  • Cloud Computing
    • Administration
    • Data Migration
    • Licensing
    • Support
  • Network Topology Mapping
  • Network Assessment 
  • Virtual Solutions

Our Guarantees

1.

BPI Information Systems responds within the agreed-to time period. We will work on the service issue until it is resolved.

2.

BPI’s staff is trained to listen carefully and then respond appropriately. We keep our clients informed of the state of their systems in plain language.

3.

BPI’s services scale. We work with large institutions and smaller organizations. BPI offers peace of mind at a predictable cost.

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