Zach Palmer

Client Success Manager
Linkedin
Zach Palmer

Biography

I spent 4 years at Johns Hopkins University as a student, and member of the Division 1 Men’s Lacrosse program. I am now a practiced business professional with 8+ years of corporate leadership in the sales, marketing, software, management, and IT support areas. Recognized as a leader in procuring new sales leads and expanding client bases, as well as operating calmly and efficiently in high pressure situations, I have a verifiable history of contributing to sales revenue growth and operations optimization through the dovetailing of my skills in sales and IT. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include market analysis, strategy development, management development, client relationship management, lead generation, account management, team leadership, technology solutions, entrepreneurship and persuasive delivery of presentations. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, as well as business acumen, systems analysis, and resource management to support efficiency and maximum returns.

Currently, I am the Client Success Manager for BPI Information Systems, a partner of Blue Alliance IT. Responsible for enhancing business with existing customer base, securing new business, and increasing revenue and profitability.

Colleagues describe me as a progressive, driven, down-to-earth, sales and business management expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.

Contact Info

Experience

Jul 2022 – Present
Client Success Manager
BPI Information Systems

Sep 2016 – Jun 2022
Management Consultant & Sales Associate
MadDog Technology

Jan 2015 – Aug 2016
Management Consultant
TRIARQ Health

Skills

Client Relations
Leadership
Communications