Network Support
Using Managed Services
Your business success depends on your IT infrastructure. You need BPI Information Systems to deliver proactive services that not only keep your network up and running, but running effectively and efficiently. BPI Managed Services offers 24x7 continuous remote measuring, managing and monitoring of your network.
BPI Information Systems’ Managed Services means that you will see increased performance, security, and reliability – immediately, and at an affordable price.
Quick Response
- BPI Information Systems knows what issues are affecting your network, and can respond before they become critical
- Intuitive comprehensive “central dashboard” keeps BPI Information Systems informed on the health of your network – color-coded for fast problem determination (red, yellow, green)
- Automatic alert dispatch to BPI Information Systems for guaranteed quick response to problems at your site
Security Monitoring
- Flags unauthorized access attempts
- Allows you to control the software content at your site
- Ensures that your business resources are used appropriately – not for high-bandwidth interactive games or illegal peer-to-peer sharing
- Flags account lockouts
- Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities
Network Strategy Planning
- Quarterly Business Reviews with a BPI System Engineer and Account Manager
Detailed Site Level Inventory
- Automatically collected, ensuring accuracy
- Up-to-date hardware, software and patch information
- Reports for planning and problem diagnostics
Graphical Performance Reporting
- Graphical view with service level threshold lines for easy-to-read performance reports
- Provides you with a basis for capacity management and upgrade planning
- Weekly executive report
- Automatically generated, ensuring accuracy
Integrated Trouble Ticket System
- Trouble ticket system for problem logging, tech dispatch and resolution information
- Provides you with a tracking system for work done by BPI Information Systems.
Remote Management and Communication
- BPI Information Systems can remotely resolve issues without expensive on-site visits (using a secure VPN system)
- Network services monitoring and alerting (POP3, HTTP, FTP and others)
- 24x7 continuous remote monitoring
Experts At Your Service
"Whether it’s your Windows server or internet firewall, I’ll make sure everything is safe, sound and secure."
Brian Winowski,
MCP, MCSA, MCSE, CCNA, Security+, and Server+.
Quick Response
Security Monitoring
Network Strategy Planning
Detailed Site Level Inventory
Graphical Performance Reporting
Integrated Trouble Ticket System
Remote Management and Communication
To Learn more about Managed Services call for a demonstration and planning guide.
248-357-3980
